FAQs

FAQs

Q1.When will I get my order?
Q2.What payment methods does HockeyPanda accept?
Q3.How many products do you have?
Q4.How do I submit a Reseller Permit number?

When will I get my order?
Depending on the item, we will ship your order promptly after it is received. Most merchandise will arrive in 7-10 business days. Oversized items may take longer.

What payment methods do HockeyPanda.com accept?
Our supported payment methods depend on your country and also the currency you intend to pay with. HONG KONG SAR HKD Online: MasterCard, Visa, American Express, PayPal, China UnionPay, Octopus Offline: EPS HSBC Credit Card Instalments AutoPay - Direct Debit Authorisation (local banks in Hong Kong SAR only) Pre-paid Company Check, or Personal Check, (Note: All Check Orders take longer to process because they must first be cleared with the bank), Wire Transfer, and Purchase Orders, depending on your account.

How many products do you have?
PANDA SPORTS carries over 65,000 unique products.

How do I submit a Hong Kong Business Registration number?
In order to make purchases from our Business to Business Store, Reseller Permit Number is asked during registration. When you sign up, provide your Hong Kong Business Registration Number in that form.